When am I billed for my membership?
Memberships are billed bi-weekly. The first payment is typically due two weeks after your start date and bi-weekly thereafter. From time to time we run special promotions which delays this first payment date.
Are there other fees?
To help maintain Top Safety Standards and keep our clubs in fantastic condition, our physical memberships have a $99.99 annual facilities enhancement fee. When you chose to pay for your membership with your bank account (ACH), you will receive a $30 discount, reducing the annual facilities fee to $69.99. This fee is billed three weeks after you join and annually on that date..
Virtual Memberships do not have any other fees.
What is the process for canceling the membership?
If you need to cancel your membership, please stop by the club and ask to speak to a manager. After submitting your cancelation, you will be billed just one more billing cycle.
Virtual memberships, please email [email protected]
Are there any fees to cancel my membership?
With our virtual and “Non-Commit” membership option, there are no cancelation fees. If you enrolled with aCommit membership and cancel before 26 (bi-weekly) dues payments, there is a $99 cancelation fee.
Can I freeze my membership and what is the process?
Of course! We allow members to freeze for up to 12 weeks a calendar year for only $15 bi-weekly. If you have a medical issue or are having a baby, we will waive the fee and extend the time period! Just ask.
Why are there different rates at different HW locations?
All of our clubs are located in different neighborhoods across Boston, and each club has different features and amenities.
Can you apply my corporate discount?
Healthworks has partnerships with over 200 businesses and organizations in the area where we provide discounts to our multi-club membership. If you would like to take advantage of this, please join online using your work email address, reply to the automated email from HW, and we will gladly apply the discount to your account.
If I choose the Commit Option, what happens after 12 months?
If you enrolled with a Commit membership your membership adjusts to our “Non-Commit” membership option after your 26th (bi-weekly) dues payment. You will continue to be billed automatically, no need to manually renew.
Do you have a membership with multiple club options?
The Single Club Access membership above, gives you access to your home club. If you would like to access all Healthworks clubs, we offer an All-HW Access membership. If you would like access to all Healthworks, Republic Fitness and GymIt, we offer All-Group Access. Please come in club and speak with a Membership Representative to discuss all possible membership options.